:root{font-family:Avenir Next,Inter,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;color:#18263a;background:#f3f6f7;font-synthesis:none;text-rendering:optimizeLegibility;--ink: #18263a;--muted: #667386;--line: #dce3e8;--surface: #ffffff;--brand: #103e37;--brand-light: #e1eee9;--accent: #c6ff44;--danger: #b42318;--shadow: 0 18px 50px rgba(20, 43, 57, .1)}:root{--ink: #101a2f;--muted: #68758a;--line: #dfe6f0;--surface: #ffffff;--brand: #2f6bea;--brand-light: #edf4ff;--accent: #f4a000;--navy: #101a2f;--danger: #b42318;--shadow: 0 18px 50px rgba(24, 48, 86, .1)}.eyebrow{color:#557092}.button{border-radius:.72rem}.button.primary{background:var(--brand)}.button.primary:hover{background:#2459ca}.language-switcher{display:inline-flex;align-items:center;gap:.5rem}.language-switcher span{color:var(--muted);font-size:.78rem;font-weight:700}.language-switcher select{min-height:2.45rem;padding:.35rem .75rem;border:1px solid var(--line);border-radius:.65rem;color:var(--ink);background:#fff;font-weight:700}.home-header{display:flex;align-items:center;justify-content:space-between;width:min(76rem,calc(100% - 3rem));height:6rem;margin:auto}.home-header>img{width:9.5rem}.home-hero{width:min(76rem,calc(100% - 3rem));margin:0 auto;padding:clamp(5rem,10vw,9rem) 0 6rem;background:radial-gradient(circle at 76% 18%,rgba(66,133,244,.14),transparent 21rem)}.home-hero h1{max-width:53rem;margin:0;color:var(--navy);font-size:clamp(3rem,7vw,6.4rem);line-height:.97;letter-spacing:-.06em}.home-hero>p:not(.eyebrow){max-width:43rem;margin:1.6rem 0 2.2rem;color:var(--muted);font-size:1.2rem;line-height:1.7}.home-hero>.button{display:inline-flex;align-items:center;text-decoration:none}.home-feature-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:1rem;margin-top:6rem}.home-feature-grid article{display:grid;gap:.35rem;padding:1.4rem;border:1px solid var(--line);border-radius:1rem;background:#ffffffd1}.home-feature-grid span{color:var(--muted)}.login-language{position:absolute;top:1.5rem;right:1.5rem}.login-card{display:block;width:min(37rem,100%);min-height:auto;overflow:hidden;border:1px solid #d9e2ef;border-radius:1.4rem;background:#fff;box-shadow:0 3px 8px #18305614}.login-branding{margin:0 -2.5rem .5rem;padding:0 2.5rem 2rem;border-bottom:1px solid var(--line);text-align:center}.login-branding img{width:11rem;margin-bottom:1.4rem}.login-branding h1{margin:0;color:var(--navy);font-size:1.75rem;letter-spacing:-.035em}.login-branding p{margin:.65rem 0 0;color:var(--muted)}.login-form label{display:grid;gap:.55rem;color:#32415a;font-weight:700}.login-form input{min-height:3.65rem;padding:0 1rem;border:1px solid #d7e0ec;border-radius:.85rem;color:var(--ink);background:#fff}.login-form>.button{min-height:3.7rem;margin-top:.4rem}.password-field{position:relative;display:block}.password-field input{width:100%;padding-right:3.5rem}.password-field button{position:absolute;top:0;right:.5rem;width:2.8rem;height:100%;border:0;color:#8da0ba;background:transparent}.loading-brand{width:4.2rem;animation:brand-pulse 1.2s ease-in-out infinite alternate}@keyframes brand-pulse{to{transform:scale(1.08);opacity:.6}}.manual-contact-panel{display:grid;grid-template-columns:minmax(16rem,.8fr) minmax(30rem,1.4fr);gap:2rem;align-items:start}.manual-contact-copy h2,.whatsapp-channel-panel h2{margin:.2rem 0 .5rem}.manual-contact-copy>p:not(.eyebrow),.whatsapp-channel-panel p{color:#68758a;line-height:1.55}.channel-summary{display:flex;flex-direction:column;gap:.2rem;margin:1.2rem 0;padding:1rem;border:1px solid #dce6f3;border-radius:.85rem;background:#f8faff}.channel-summary span{color:#69778e;font-size:.82rem}.manual-contact-form{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:1rem}.manual-contact-form label,.whatsapp-template-fields label{display:grid;gap:.45rem;color:#29364a;font-weight:650}.whatsapp-template-selectors{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:.8rem}.whatsapp-template-selectors select,.template-parameter-list select{min-height:2.75rem;padding:.65rem .75rem;border:1px solid #cfd8dd;border-radius:.6rem;color:var(--ink);background:#fff}.template-selection-summary{display:flex;align-items:center;justify-content:space-between;gap:1rem;padding:.7rem .8rem;border:1px solid #dce6f3;border-radius:.65rem;color:#65748a;background:#f8faff;font-size:.74rem}.template-selection-summary code{color:#285ccf;font-weight:800}.manual-contact-form .wide-field{grid-column:1 / -1}.whatsapp-channel-panel{display:grid;grid-template-columns:minmax(14rem,1fr) minmax(30rem,1.7fr);gap:2rem;align-items:center}.whatsapp-channel-panel dl{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:.75rem;margin:0}.whatsapp-channel-panel dl>div{display:grid;gap:.35rem;min-width:0;padding:.9rem;border:1px solid #dce6f3;border-radius:.8rem;background:#f8faff}.whatsapp-channel-panel dt{color:#7c899d;font-size:.72rem;font-weight:800;letter-spacing:.05em;text-transform:uppercase}.whatsapp-channel-panel dd{min-width:0;margin:0;color:#15213a;font-weight:700;overflow-wrap:anywhere}.whatsapp-channel-panel code{font-size:.78rem}.whatsapp-template-fields{display:grid;gap:.85rem}.template-parameters-heading{display:flex;align-items:end;justify-content:space-between;gap:1rem}.template-parameters-heading>span{display:grid;gap:.2rem}.template-parameters-heading small{color:#7c899d;font-weight:500}.template-parameter-list{display:grid;gap:.55rem}.template-parameter-list>div{display:grid;grid-template-columns:3.5rem minmax(0,1fr);gap:.6rem;align-items:end}.template-parameter-list>div>span{color:#3767d8;font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-weight:800}.template-parameter-list>div label{gap:.25rem}.template-parameter-list>div small{color:#7c899d;font-weight:650}.channel-workspace{display:grid;grid-template-columns:18rem minmax(0,1fr);align-items:start;gap:1.2rem}.channel-list{position:sticky;top:6.4rem;display:grid;gap:.45rem;padding:.75rem}.channel-list>.eyebrow{padding:.45rem .55rem .2rem}.channel-list>button{display:flex;align-items:center;justify-content:space-between;gap:.65rem;width:100%;padding:.8rem;border:1px solid transparent;border-radius:.7rem;color:var(--ink);background:#f7f9fc;text-align:left}.channel-list>button.active{border-color:#92b6ff;background:var(--brand-light)}.channel-list strong,.channel-list small{display:block}.channel-list small{margin-top:.25rem;color:var(--muted);font-size:.68rem}.credential-dot{flex:0 0 auto;width:.65rem;height:.65rem;border-radius:50%;background:#d0d5dd}.credential-dot.configured{background:#12b76a;box-shadow:0 0 0 4px #12b76a1f}.channel-fields{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:.9rem;padding:1.2rem 0 1.5rem;border-bottom:1px solid var(--line)}.channel-fields label,.channel-template-card label{display:grid;gap:.4rem;color:#475467;font-size:.74rem;font-weight:700}.channel-fields input,.channel-template-card input{min-height:2.75rem;padding:.65rem .75rem;border:1px solid #cfd8dd;border-radius:.6rem;color:var(--ink);background:#fff}.channel-fields .wide-field,.channel-template-card .wide-field{grid-column:1 / -1}.channel-fields small,.channel-template-card small{color:var(--muted);font-weight:500}.channel-token-field>span{display:flex;justify-content:space-between;gap:1rem}.channel-token-field>span small{color:#16825f;font-weight:750}.channel-template-list{display:grid;gap:.8rem}.channel-template-card{overflow:hidden;border:1px solid var(--line);border-radius:.8rem;background:#fbfcff}.channel-template-card>header{display:grid;grid-template-columns:1.8rem minmax(0,1fr) auto auto;align-items:center;gap:.7rem;padding:.7rem .8rem;border-bottom:1px solid var(--line);background:#f4f7fc}.channel-template-card>header>span{display:grid;width:1.7rem;height:1.7rem;place-items:center;border-radius:50%;color:#fff;background:var(--brand);font-size:.7rem;font-weight:800}.channel-template-card>div{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:.8rem;padding:.9rem}@media(max-width:1050px){.manual-contact-panel,.whatsapp-channel-panel,.channel-workspace{grid-template-columns:1fr}.whatsapp-channel-panel dl{grid-template-columns:repeat(2,minmax(0,1fr))}.channel-list{position:static}}@media(max-width:640px){.manual-contact-form,.whatsapp-channel-panel dl{grid-template-columns:1fr}.whatsapp-template-selectors,.channel-fields,.channel-template-card>div{grid-template-columns:1fr}.channel-template-card>header{grid-template-columns:1.8rem minmax(0,1fr)}.channel-template-card>header .toggle-label,.channel-template-card>header button{grid-column:2;justify-self:start}.template-parameters-heading{align-items:start;flex-direction:column}.template-parameter-list>div{grid-template-columns:3.5rem minmax(0,1fr)}}.admin-sidebar{position:sticky;top:0;display:flex;flex-direction:column;height:100vh;padding:1.5rem 1rem;color:#dbe5f5;background:var(--navy)}.admin-product-brand{display:block;padding:.4rem .75rem 2rem}.admin-product-brand img{width:11rem}.sidebar-caption{margin:0 1rem .65rem;color:#8290aa;font-size:.68rem;font-weight:800;letter-spacing:.12em}.admin-nav{display:grid;align-self:auto;gap:.3rem}.admin-nav button{display:flex;align-items:center;gap:.8rem;min-height:2.85rem;padding:.65rem .85rem;border:0;border-radius:.65rem;color:#c5d0e2;background:transparent;font-weight:650;text-align:left}.admin-nav button:after{display:none}.admin-nav button>span{display:grid;width:1.5rem;place-items:center;color:#9cabbe;font-size:1.05rem}.admin-nav button:hover,.admin-nav button.active{color:#fff;background:#202d44}.admin-nav button.active>span{color:#71a5ff}.sidebar-user{display:grid;grid-template-columns:2.35rem minmax(0,1fr) 2rem;align-items:center;gap:.65rem;margin-top:auto;padding:1rem .55rem 0;border-top:1px solid #28354b}.sidebar-user>span:nth-child(2){display:grid;min-width:0}.sidebar-user strong,.sidebar-user small{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.sidebar-user small{color:#8f9db3}.sidebar-user button{border:0;color:#a8b6ca;background:transparent}.user-avatar,.tenant-avatar{display:grid;width:2.35rem;height:2.35rem;place-items:center;border-radius:.7rem;color:#fff;background:var(--brand);font-weight:800}.admin-main{min-width:0}.admin-topbar{position:sticky;z-index:8;top:0;display:flex;align-items:center;justify-content:space-between;min-height:5.4rem;padding:.8rem 2rem;border-bottom:1px solid var(--line);background:#fffffff5;-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px)}.admin-topbar>div:first-child,.tenant-context>span{display:grid;gap:.2rem}.admin-topbar small,.tenant-context small{color:#91a0b6;font-size:.68rem;font-weight:800;letter-spacing:.1em}.admin-topbar-actions,.tenant-context{display:flex;align-items:center;gap:1rem}.tenant-context{padding-left:1.25rem;border-left:1px solid var(--line)}.tenant-context>span:first-child{text-align:right}.tenant-context img{width:2.8rem;height:2.8rem;object-fit:contain}.admin-content{max-width:100%;padding:2rem}.heading-actions,.form-actions,.table-actions{display:flex;gap:.7rem;align-items:center}.table-actions .danger{color:var(--danger)}.template-workspace{display:grid;grid-template-columns:17rem minmax(0,1fr);gap:1rem}.template-list{display:flex;flex-direction:column;gap:.4rem;align-self:start}.template-list>button{display:grid;grid-template-columns:2.5rem minmax(0,1fr);align-items:center;gap:.7rem;width:100%;padding:.7rem;border:1px solid transparent;border-radius:.75rem;color:var(--ink);background:transparent;text-align:left}.template-list>button.active{border-color:#b9cff8;background:var(--brand-light)}.template-list img{width:2.5rem;height:2.5rem;object-fit:contain}.template-list button>span:not(.tenant-avatar){display:grid;min-width:0}.template-list small{color:var(--muted)}.default-pill{grid-column:2;width:fit-content;padding:.2rem .45rem;border-radius:1rem;color:#2459ca!important;background:#dbe9ff;font-weight:700}.template-editor-grid{display:grid;grid-template-columns:minmax(17rem,.75fr) minmax(22rem,1.25fr);gap:2rem}.template-fields{display:grid;gap:1rem;align-content:start}.template-fields>label,.color-fields label{display:grid;gap:.45rem;color:#33425a;font-weight:700}.template-fields input:not([type=checkbox]):not([type=color]){min-height:2.85rem;padding:.6rem .75rem;border:1px solid var(--line);border-radius:.65rem}.logo-upload input{padding:.55rem!important}.logo-upload small{color:var(--muted);font-weight:400}.color-fields{display:grid;gap:.7rem}.color-fields label>span{display:grid;grid-template-columns:3rem 1fr;gap:.55rem}.color-fields input[type=color]{width:3rem;height:2.85rem;padding:.15rem;border:1px solid var(--line);border-radius:.6rem;background:#fff}.template-preview-wrap{min-width:0}.template-preview{overflow:hidden;min-height:31rem;border:1px solid var(--line);border-radius:1rem;box-shadow:0 15px 35px #18305617}.template-preview-progress{height:.25rem;background:#e9edf3}.template-preview-progress span{display:block;height:100%}.template-preview header{display:grid;min-height:8rem;padding:1.4rem;place-items:center;border-bottom:1px solid var(--line);background:#fff}.template-preview header img{max-width:8rem;max-height:5.5rem;object-fit:contain}.template-preview header strong{font-size:2rem}.template-preview section{padding:2rem}.template-preview section>small{color:var(--muted);font-weight:800;letter-spacing:.08em}.template-preview h3{margin:.65rem 0 1.4rem;font-size:1.5rem}.preview-scale{display:grid;grid-template-columns:repeat(5,1fr);margin-bottom:2rem;border:1px solid var(--line);background:#fff}.preview-scale span{padding:.75rem .35rem;border-right:1px solid var(--line);text-align:center}.template-preview section button{float:right;min-width:9rem;padding:.75rem;border:0;border-radius:.45rem;color:#fff}.survey-shell.survey-themed{min-height:100vh;padding:0 0 2rem;background:var(--survey-background)}.survey-progress-global{position:fixed;z-index:20;top:0;right:0;left:0;height:4px;background:#e8ebf0}.survey-progress-global span{display:block;height:100%;background:var(--survey-accent);transition:width .25s ease}.survey-themed .survey-header{width:100%;margin:0 0 2rem;border-bottom:1px solid var(--line);background:#fff}.survey-themed .survey-topline{position:relative;width:min(60rem,calc(100% - 2.5rem));min-height:10rem;margin:auto;justify-content:center}.survey-themed .survey-topline>select{position:absolute;right:0;min-height:2.6rem;padding:.45rem .7rem;border:1px solid var(--line);border-radius:.55rem;background:#fff}.survey-tenant{display:grid;place-items:center}.survey-tenant img{max-width:9rem;max-height:7rem;object-fit:contain}.survey-tenant strong{color:var(--survey-primary);font-size:2.4rem}.survey-themed .survey-card{width:min(46rem,calc(100% - 2.5rem));padding:0;border:0;border-radius:0;background:transparent;box-shadow:none}.survey-themed .progress-meta{margin-bottom:1.75rem;color:var(--muted);font-size:.8rem}.survey-themed .survey-card h1{color:var(--survey-primary);font-size:clamp(1.6rem,4vw,2.25rem);line-height:1.2}.survey-themed .eyebrow{color:var(--survey-accent)}.survey-themed .button.primary{background:var(--survey-primary)}.survey-themed .survey-actions{margin-top:2rem}.survey-themed .survey-footer{display:flex;justify-content:space-between;width:min(46rem,calc(100% - 2.5rem));margin-top:2rem;color:var(--muted);font-size:.8rem}.powered-by{display:inline-flex;align-items:center;gap:.35rem}.powered-by img{width:4.4rem}.survey-themed.centered{display:flex;flex-direction:column;justify-content:center}.survey-themed.centered .status-header{border:0;background:transparent}.survey-themed.centered .status-card{padding:2.5rem;border:1px solid var(--line);border-radius:1rem;background:#fff;text-align:center}@media(max-width:980px){.admin-shell{grid-template-columns:5rem minmax(0,1fr)}.admin-product-brand img{display:none}.admin-product-brand{height:3.2rem;background:url(/botiux-icon.svg) center / 2.7rem no-repeat}.sidebar-caption,.admin-nav button:not(.active){font-size:0}.admin-nav button{justify-content:center;font-size:0}.admin-nav button>span{font-size:1.15rem}.sidebar-user>span:nth-child(2),.sidebar-user button{display:none}.sidebar-user{display:grid;grid-template-columns:1fr;place-items:center}.template-workspace,.template-editor-grid{grid-template-columns:1fr}}@media(max-width:700px){.home-feature-grid{grid-template-columns:1fr;margin-top:3rem}.home-hero{padding-top:3rem}.login-shell{padding:4.5rem 0 0}.login-card{min-height:calc(100vh - 4.5rem);border-right:0;border-bottom:0;border-left:0;border-radius:1.2rem 1.2rem 0 0}.login-form{padding:2rem 1.4rem}.login-branding{margin-inline:-1.4rem;padding-inline:1.4rem}.admin-shell{display:block}.admin-sidebar{position:fixed;z-index:15;top:auto;right:0;bottom:0;left:0;display:block;width:100%;height:auto;padding:.45rem}.admin-product-brand,.sidebar-caption,.sidebar-user{display:none}.admin-nav{display:flex;overflow-x:auto}.admin-nav button,.admin-nav button:not(.active){flex:0 0 4.25rem;display:grid;gap:.15rem;min-height:3.8rem;padding:.25rem;font-size:.58rem;text-align:center}.admin-nav button>span{margin:auto;font-size:1rem}.admin-topbar{padding:.65rem 1rem}.admin-topbar>div:first-child{display:none}.admin-topbar-actions{width:100%;justify-content:space-between}.admin-content{padding:1.2rem 1rem 6rem}.tenant-context{padding-left:.7rem}.heading-actions{width:100%}.heading-actions>*{flex:1;justify-content:center;text-align:center}.survey-themed .survey-topline{min-height:8rem}.survey-themed .survey-topline>select{top:.8rem}.survey-themed .survey-footer{align-items:flex-start;flex-direction:column;gap:.8rem}}*{box-sizing:border-box}body{margin:0;min-width:320px;min-height:100vh}button,input,select,textarea{font:inherit}button,a,select,input[type=checkbox],input[type=radio]{cursor:pointer}button:disabled,input:disabled{cursor:not-allowed}a{color:inherit}.brand{display:inline-flex;align-items:center;gap:.72rem;color:var(--ink);font-weight:700;text-decoration:none}.brand-mark{display:grid;width:2.6rem;height:2.6rem;place-items:center;border-radius:.78rem;color:var(--accent);background:var(--brand);font-size:1.15rem;font-weight:700;transform:rotate(-4deg)}.eyebrow{margin:0 0 .55rem;color:#35766a;font-size:.76rem;font-weight:700;letter-spacing:.13em;text-transform:uppercase}.button{min-height:2.9rem;padding:.75rem 1.2rem;border:1px solid transparent;border-radius:.7rem;font-weight:700;transition:transform .15s ease,background .15s ease,opacity .15s ease}.button:not(:disabled):hover{transform:translateY(-1px)}.button.primary{color:#fff;background:var(--brand)}.button.primary:hover{background:#0b302b}.button.secondary{color:var(--ink);border-color:var(--line);background:#fff}.button:disabled{opacity:.45}.home-shell,.survey-shell{min-height:100vh;padding:2rem;background:radial-gradient(circle at 5% 0%,rgba(198,255,68,.18),transparent 26rem),linear-gradient(150deg,#edf3f2,#f8faf9 45%,#eef3f5)}.home-shell,.survey-shell.centered{display:grid;place-items:center}.home-card{width:min(42rem,100%);padding:clamp(2rem,7vw,5rem);border:1px solid rgba(16,62,55,.1);border-radius:1.5rem;background:#ffffffed;box-shadow:var(--shadow)}.home-card .brand-mark{width:4rem;height:4rem;margin-bottom:2rem;font-size:1.65rem}.home-card h1{margin:0;font-size:clamp(2.2rem,6vw,4.5rem);line-height:.98;letter-spacing:-.055em}.home-card>p:not(.eyebrow){margin:1.5rem 0 2rem;color:var(--muted);font-size:1.05rem;line-height:1.7}.home-card .button{display:inline-flex;align-items:center;text-decoration:none}.survey-shell{padding-top:clamp(1.25rem,4vw,3.4rem)}.survey-header,.survey-card,.survey-footer{width:min(52rem,100%);margin-inline:auto}.survey-header{margin-bottom:1.15rem}.survey-topline,.progress-meta,.survey-context,.survey-actions,.panel-heading,.page-heading,.admin-header{display:flex;align-items:center;justify-content:space-between;gap:1rem}.survey-topline select,.simulator-controls select,.simulator-controls input{min-height:2.75rem;padding:.55rem .8rem;border:1px solid var(--line);border-radius:.65rem;color:var(--ink);background:#fff}.admin-nav{display:flex;align-self:stretch;gap:.4rem}.admin-nav button{position:relative;padding:0 .85rem;border:0;color:var(--muted);background:transparent;font-weight:700}.admin-nav button:after{position:absolute;right:.8rem;bottom:0;left:.8rem;height:3px;border-radius:3px 3px 0 0;background:transparent;content:""}.admin-nav button.active{color:var(--brand)}.admin-nav button.active:after{background:var(--brand)}.user-menu{display:flex;align-items:center;gap:1rem}.user-menu span,.user-menu strong,.user-menu small{display:block}.user-menu span{text-align:right}.user-menu strong{font-size:.78rem}.user-menu small{margin-top:.15rem;color:var(--muted);font-size:.66rem}.progress-meta{margin-top:2.2rem;color:var(--muted);font-size:.78rem;font-weight:600}.progress-track{height:.34rem;margin-top:.6rem;overflow:hidden;border-radius:99px;background:#d9e1e3}.progress-track span{display:block;height:100%;border-radius:inherit;background:var(--brand);transition:width .22s ease}.survey-card{padding:clamp(1.5rem,5vw,3.2rem);border:1px solid rgba(16,62,55,.08);border-radius:1.25rem;background:var(--surface);box-shadow:var(--shadow)}.survey-context{justify-content:flex-start;margin-bottom:2.1rem}.survey-context span{padding:.35rem .65rem;border-radius:99px;color:#35675f;background:var(--brand-light);font-size:.74rem;font-weight:700}.survey-card h1,.page-heading h1,.admin-panel h2{margin:0;letter-spacing:-.035em}.survey-card h1{max-width:45rem;font-size:clamp(1.55rem,4.5vw,2.45rem);line-height:1.16}.question-description{max-width:43rem;margin:1rem 0 1.8rem;color:var(--muted);line-height:1.58;white-space:pre-line}.rating-wrap,.choice-list,.matrix,.text-answer{margin-top:2rem}.rating-labels{display:flex;justify-content:space-between;margin-bottom:.55rem;color:var(--muted);font-size:.72rem}.rating-scale{display:grid;grid-template-columns:repeat(10,minmax(2.35rem,1fr));gap:.38rem}.rating-scale button{min-height:3rem;border:1px solid var(--line);border-radius:.6rem;color:var(--ink);background:#f8faf9;font-weight:700}.rating-scale button:hover,.rating-scale button.selected{border-color:var(--brand);color:#fff;background:var(--brand)}.choice-list{overflow:hidden;border:1px solid var(--line);border-radius:.85rem}.choice-row{display:flex;min-height:3.5rem;align-items:center;gap:.85rem;padding:.75rem 1rem;background:#fff}.choice-row+.choice-row{border-top:1px solid var(--line)}.choice-row:hover{background:#f8faf9}.choice-row input{width:1.15rem;height:1.15rem;accent-color:var(--brand)}.text-answer{width:100%;resize:vertical;padding:1rem;border:1px solid #b8c4cb;border-radius:.75rem;outline:none}.text-answer:focus{border-color:var(--brand);box-shadow:0 0 0 3px #103e371a}.matrix-scale-labels{display:flex;justify-content:flex-end;gap:2rem;color:var(--muted);font-size:.7rem}.matrix-row{display:grid;grid-template-columns:minmax(11rem,1.15fr) 2fr;align-items:center;gap:1rem;padding:1rem 0;border-bottom:1px solid var(--line)}.matrix-row p{margin:0;font-size:.85rem}.matrix-row .rating-wrap{margin:0}.matrix-row .rating-scale button{min-height:2.3rem;padding:0;font-size:.72rem}.form-error{margin:1rem 0 0;color:var(--danger);font-weight:600}.survey-actions{margin-top:2.3rem}.survey-actions .button{flex:1}.survey-footer{padding:1.25rem;color:var(--muted);font-size:.76rem;text-align:center}.status-card{max-width:38rem;text-align:center}.status-card p{color:var(--muted);line-height:1.65}.status-icon{display:grid;width:4.5rem;height:4.5rem;place-items:center;margin:0 auto 1.5rem;border-radius:1.25rem;color:var(--accent);background:var(--brand);font-size:1.8rem;font-weight:700}.status-icon.success{color:var(--brand);background:var(--accent)}.admin-shell{min-height:100vh;background:#f4f7f7}.admin-header{min-height:4.8rem;padding:0 2rem;border-bottom:1px solid var(--line);background:#fff}.environment-pill{padding:.35rem .65rem;border-radius:99px;color:#735c00;background:#fff6c7;font-size:.72rem;font-weight:700}.admin-content{width:min(78rem,calc(100% - 2.4rem));margin:0 auto;padding:3rem 0 5rem}.page-heading{align-items:flex-end;margin-bottom:2rem}.page-heading h1{font-size:clamp(2rem,4vw,3.6rem)}.page-heading p:last-child,.admin-panel>div>p:last-child{margin-bottom:0;color:var(--muted)}.metric-grid{display:grid;grid-template-columns:repeat(5,1fr);gap:.85rem;margin-bottom:1.2rem}.metric-card,.admin-panel{border:1px solid var(--line);border-radius:1rem;background:#fff}.metric-card{min-height:8rem;padding:1.2rem}.metric-card span{display:block;min-height:2.4rem;color:var(--muted);font-size:.78rem;font-weight:600}.metric-card strong{display:block;margin-top:.6rem;font-size:2rem}.admin-panel{margin-top:1.2rem;padding:1.4rem}.simulator-panel{display:flex;align-items:flex-end;justify-content:space-between;gap:2rem;background:linear-gradient(125deg,#fff 45%,#e8f2ed)}.simulator-controls{display:flex;align-items:flex-end;gap:.75rem}.simulator-controls label{display:grid;gap:.35rem;color:var(--muted);font-size:.72rem;font-weight:700}.simulator-controls input{width:5.2rem}.admin-alert{margin-bottom:1rem;padding:.85rem 1rem;border:1px solid #fecaca;border-radius:.75rem;color:var(--danger);background:#fff1f2}.panel-heading{margin-bottom:1rem}.panel-heading>span{color:var(--muted);font-size:.78rem}.text-button{border:0;color:#35766a;background:transparent;font-weight:700}.created-links{display:grid;grid-template-columns:repeat(2,1fr);gap:.7rem}.created-links a{display:flex;align-items:center;justify-content:space-between;gap:1rem;padding:1rem;border:1px solid var(--line);border-radius:.75rem;text-decoration:none}.created-links a:hover{border-color:#7baa9f;background:#f7fbf9}.created-links strong,td strong,td small{display:block}.created-links small,td small{margin-top:.24rem;color:var(--muted)}.table-wrap{overflow-x:auto}table{width:100%;border-collapse:collapse}th,td{padding:.9rem .7rem;border-bottom:1px solid #edf0f2;font-size:.82rem;text-align:left;vertical-align:middle}th{color:var(--muted);font-size:.68rem;letter-spacing:.08em;text-transform:uppercase}.state-badge{display:inline-flex;padding:.3rem .55rem;border-radius:99px;color:#475467;background:#f2f4f7;font-size:.7rem;font-weight:700}.state-completed{color:#176448;background:#dff6eb}.state-in_progress{color:#175cd3;background:#eaf2ff}.state-contacted{color:#805b00;background:#fff5cc}.empty-cell{height:7rem;color:var(--muted);text-align:center}.login-shell{display:grid;min-height:100vh;place-items:center;padding:1.5rem;background:radial-gradient(circle at 10% 0%,rgba(198,255,68,.28),transparent 30rem),linear-gradient(145deg,#e9f0ee,#f7f9f8 55%,#e7efed)}.login-card{display:grid;width:min(68rem,100%);min-height:38rem;grid-template-columns:1.15fr .85fr;overflow:hidden;border:1px solid rgba(16,62,55,.1);border-radius:1.5rem;background:#fff;box-shadow:var(--shadow)}.login-intro{display:flex;flex-direction:column;justify-content:space-between;padding:clamp(2rem,5vw,4.5rem);color:#fff;background:linear-gradient(150deg,#103e37f0,#072723fc),linear-gradient(#103e37,#103e37)}.login-intro .brand{color:#fff}.login-intro .brand-mark{color:var(--brand);background:var(--accent)}.login-intro .eyebrow{color:#b8e0d1}.login-intro h1{max-width:31rem;margin:0;font-size:clamp(2.3rem,5vw,4.6rem);line-height:.98;letter-spacing:-.055em}.login-intro p:last-child{max-width:30rem;margin:1.5rem 0 0;color:#c9d7d4;line-height:1.7}.login-form{display:flex;flex-direction:column;justify-content:center;gap:1rem;padding:clamp(2rem,5vw,4rem)}.login-form h2{margin:0 0 1rem;font-size:2rem;letter-spacing:-.04em}.login-form label,.user-form label{display:grid;gap:.4rem;color:#475467;font-size:.76rem;font-weight:700}.login-form input,.user-form input,.user-form select{min-height:3rem;padding:.7rem .85rem;border:1px solid #cfd8dd;border-radius:.65rem;color:var(--ink);background:#fff;outline:none}.login-form input:focus,.user-form input:focus,.user-form select:focus{border-color:var(--brand);box-shadow:0 0 0 3px #103e371a}.demo-access{margin-top:1rem;padding-top:1.2rem;border-top:1px solid var(--line)}.demo-access>span{display:block;margin-bottom:.7rem;color:var(--muted);font-size:.72rem;font-weight:700}.demo-access>div{display:flex;flex-wrap:wrap;gap:.45rem}.demo-access button{padding:.4rem .6rem;border:1px solid var(--line);border-radius:99px;color:#35675f;background:#f5faf8;font-size:.68rem;font-weight:700}.user-create-panel{display:grid;grid-template-columns:minmax(12rem,.55fr) 1.45fr;gap:2rem}.user-form{display:grid;grid-template-columns:repeat(2,1fr);gap:.9rem}.user-form .wide-field,.user-form .button{grid-column:1 / -1}.user-form small{color:var(--muted);font-weight:400}.success-alert{margin-bottom:1rem;padding:.85rem 1rem;border:1px solid #a6e3ca;border-radius:.75rem;color:#176448;background:#ecfdf3}.assignment-panel{display:grid;grid-template-columns:minmax(13rem,.7fr) 1.3fr;align-items:end;gap:2rem}.assignment-grid{display:grid;grid-template-columns:repeat(2,minmax(12rem,1fr));gap:.8rem}.assignment-grid label,.policy-fields label,.step-grid>label{display:grid;gap:.4rem;color:#475467;font-size:.74rem;font-weight:700}.assignment-grid select,.policy-fields input,.policy-fields select,.policy-fields textarea,.policy-step input,.policy-step textarea{min-height:2.75rem;padding:.65rem .75rem;border:1px solid #cfd8dd;border-radius:.6rem;color:var(--ink);background:#fff;outline:none}.policy-fields textarea,.policy-step textarea{resize:vertical}.assignment-grid select:focus,.policy-fields input:focus,.policy-fields select:focus,.policy-fields textarea:focus,.policy-step input:focus,.policy-step textarea:focus{border-color:var(--brand);box-shadow:0 0 0 3px #103e371a}.policy-workspace{display:grid;grid-template-columns:17rem minmax(0,1fr);align-items:start;gap:1.2rem}.policy-list{position:sticky;top:1rem;display:grid;gap:.45rem}.policy-list>button{display:flex;align-items:center;justify-content:space-between;gap:.5rem;padding:.8rem;border:1px solid transparent;border-radius:.7rem;color:var(--ink);background:#f7f9f9;text-align:left}.policy-list>button.active{border-color:#8bb9ae;background:var(--brand-light)}.policy-list strong,.policy-list small{display:block}.policy-list small,.policy-list>button>span:last-child{margin-top:.2rem;color:var(--muted);font-size:.65rem}.toggle-label{display:flex;align-items:center;gap:.5rem;color:#35675f;font-size:.76rem;font-weight:700}.toggle-label input,.channel-picker input{width:1.05rem;height:1.05rem;accent-color:var(--brand)}.policy-fields{display:grid;grid-template-columns:repeat(3,1fr);gap:.9rem;padding:1.2rem 0 1.8rem;border-bottom:1px solid var(--line)}.policy-fields .wide-field,.step-grid .wide-field{grid-column:1 / -1}.policy-fields small{color:var(--muted);font-weight:400}.weekday-field{margin:0;padding:0;border:0}.weekday-field legend{margin-bottom:.4rem;color:#475467;font-size:.74rem;font-weight:700}.weekday-picker{display:flex;gap:.3rem}.weekday-picker input{position:absolute;opacity:0;pointer-events:none}.weekday-picker span{display:grid;width:2.2rem;height:2.75rem;place-items:center;border:1px solid var(--line);border-radius:.55rem;background:#fff;font-size:.72rem}.weekday-picker input:checked+span{border-color:var(--brand);color:#fff;background:var(--brand)}.input-with-suffix{display:flex;align-items:center;overflow:hidden;border:1px solid #cfd8dd;border-radius:.6rem;background:#fff}.input-with-suffix input{width:100%;border:0;box-shadow:none}.input-with-suffix>span{padding-right:.75rem;color:var(--muted);font-size:.7rem;white-space:nowrap}.steps-heading{display:flex;align-items:center;justify-content:space-between;gap:1rem;padding:1.8rem 0 1rem}.steps-heading h3{margin:0;font-size:1.35rem}.policy-steps{display:grid;gap:.9rem}.policy-step{overflow:hidden;border:1px solid var(--line);border-radius:.85rem;background:#fbfcfc}.policy-step>header{display:grid;grid-template-columns:2rem 1fr auto;align-items:center;gap:.7rem;padding:.75rem;border-bottom:1px solid var(--line);background:#f3f7f6}.policy-step>header>span{display:grid;width:1.8rem;height:1.8rem;place-items:center;border-radius:50%;color:#fff;background:var(--brand);font-size:.7rem;font-weight:700}.policy-step>header input{min-height:2.3rem;font-weight:700}.text-button.danger{color:var(--danger)}.step-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:.8rem;padding:1rem}.channel-picker{display:flex;align-items:end;gap:1rem;padding-bottom:.7rem}.channel-picker label{display:flex;align-items:center;gap:.4rem;font-size:.75rem;font-weight:700}.policy-step>footer{display:flex;align-items:center;justify-content:space-between;gap:1rem;padding:.7rem 1rem;border-top:1px solid var(--line);color:#35766a;font-size:.72rem;font-weight:700}.editor-actions{display:flex;justify-content:flex-end;margin-top:1.2rem}.editor-actions .button{min-width:14rem}.survey-builder-workspace{display:grid;grid-template-columns:18rem minmax(0,1fr);gap:1.25rem;align-items:start}.survey-list{position:sticky;top:1rem;display:grid;gap:.45rem;padding:.75rem}.survey-list>.eyebrow{padding:.5rem .6rem .2rem}.survey-list>button{display:grid;gap:.55rem;width:100%;padding:.85rem;border:1px solid transparent;border-radius:.75rem;text-align:left;color:var(--ink);background:transparent;cursor:pointer}.survey-list>button:hover,.survey-list>button.active{border-color:#b8d9d2;background:#edf7f5}.survey-list>button span:first-child{display:grid;gap:.22rem}.survey-list small{color:var(--muted);font-size:.68rem}.version-badges{display:flex;flex-wrap:wrap;gap:.35rem}.version-badges small{padding:.2rem .4rem;border-radius:1rem;background:#e7eeec}.version-badges .draft-badge{color:#765313;background:#fff1c7}.survey-editor{padding:1.5rem}.version-summary{padding:.45rem .7rem;border-radius:2rem;color:#27695d;background:#e8f5f2;font-size:.72rem;font-weight:800}.builder-section{padding:1.5rem 0;border-top:1px solid var(--line)}.builder-section-heading{display:flex;align-items:center;justify-content:space-between;gap:1rem;margin-bottom:1rem}.builder-section-heading>div{display:flex;align-items:center;gap:.65rem}.builder-section-heading span,.builder-question>header>span{display:grid;width:2rem;height:2rem;place-items:center;border-radius:50%;color:#fff;background:var(--brand);font-size:.68rem;font-weight:800}.builder-section-heading h3{margin:0;font-size:1.2rem}.builder-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:.85rem}.builder-grid label,.translation-fields label,.structured-options{display:grid;gap:.35rem;color:var(--muted);font-size:.72rem;font-weight:750}.builder-grid .wide-field{grid-column:1 / -1}.locale-picker{display:flex;align-items:center;gap:1.2rem;min-width:0;padding:.75rem;border:1px solid var(--line);border-radius:.65rem}.locale-picker legend,.translation-fields legend{padding-inline:.35rem;color:var(--muted);font-size:.7rem;font-weight:800}.locale-picker label{display:flex;align-items:center;gap:.35rem;font-size:.75rem}.translation-fields{min-width:0;margin:1rem 0 0;padding:0;border:0}.translation-fields>div{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:.75rem}.builder-questions{display:grid;gap:1rem}.builder-question{overflow:hidden;border:1px solid var(--line);border-radius:.9rem;background:#fbfcfc}.builder-question>header{display:grid;grid-template-columns:2rem minmax(0,1fr) auto;align-items:center;gap:.75rem;padding:.8rem 1rem;border-bottom:1px solid var(--line);background:#f2f7f6}.builder-question>header>div:nth-child(2){display:grid;gap:.15rem}.builder-question>header small{color:var(--muted);font-size:.68rem}.question-order-actions{display:flex;gap:.35rem}.question-order-actions button{min-height:2rem;padding:0 .6rem;border:1px solid var(--line);border-radius:.45rem;color:var(--ink);background:#fff;cursor:pointer}.question-order-actions button.danger{color:var(--danger)}.question-config,.specific-fields,.builder-question>.translation-fields,.builder-question>.structured-options,.rating-builder-fields{margin:0;padding:1rem}.builder-question>.translation-fields{padding-top:0}.inline-toggle{align-self:end;display:flex!important;min-height:2.8rem;align-items:center;grid-auto-flow:column;justify-content:start}.structured-options code{color:#24675b;font-size:.68rem}.structured-options textarea{margin-top:.35rem;font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:.75rem}.builder-actions{display:flex;align-items:center;justify-content:space-between;gap:1rem;padding-top:1.25rem;border-top:1px solid var(--line)}.builder-actions p{max-width:34rem;margin:0;color:var(--muted);font-size:.75rem}.builder-actions>div{display:flex;gap:.65rem}.reporting-controls{display:flex;align-items:end;gap:.65rem}.reporting-controls label{display:grid;gap:.3rem;color:var(--muted);font-size:.7rem;font-weight:800}.insight-grid{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:.8rem;margin-bottom:1rem}.insight-card{display:grid;gap:.45rem;min-height:8.8rem;padding:1rem;border:1px solid var(--line);border-radius:.9rem;background:#fff}.insight-card>span{color:var(--muted);font-size:.7rem;font-weight:800;text-transform:uppercase;letter-spacing:.06em}.insight-card>strong{align-self:end;font-size:2rem;line-height:1}.insight-card>small{color:var(--muted);font-size:.68rem}.insight-card.accent{color:#fff;border-color:var(--brand);background:linear-gradient(145deg,#174f47,#287b6e)}.insight-card.accent>span,.insight-card.accent>small{color:#cce6e1}.reporting-primary-grid,.reporting-table-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:1rem;margin-bottom:1rem}.analytics-panel{padding:1.25rem}.funnel-chart{display:grid;gap:.8rem}.funnel-row{display:grid;grid-template-columns:6.5rem minmax(0,1fr) 2rem;align-items:center;gap:.65rem;font-size:.74rem}.funnel-row>div,.question-score-list>div>div{overflow:hidden;height:.65rem;border-radius:2rem;background:#edf1f0}.funnel-row i,.question-score-list i{display:block;height:100%;border-radius:inherit;background:linear-gradient(90deg,#1e5f55,#48a896)}.nps-score{font-size:2rem}.nps-distribution{display:flex;overflow:hidden;height:1.1rem;margin:1.2rem 0;border-radius:2rem;background:#edf1f0}.nps-distribution i{min-width:0}.detractors{background:#d95d67!important}.passives{background:#e8b44f!important}.promoters{background:#3c9b80!important}.nps-legend{display:grid;grid-template-columns:repeat(3,1fr);gap:.5rem}.nps-legend span{display:grid;grid-template-columns:.6rem 1fr auto;align-items:center;gap:.35rem;color:var(--muted);font-size:.68rem}.nps-legend i{width:.55rem;height:.55rem;border-radius:50%}.analytics-note{margin:1rem 0 0;color:var(--muted);font-size:.67rem}.trend-panel{margin-bottom:1rem}.trend-legend{display:flex;gap:.8rem;color:var(--muted);font-size:.68rem}.trend-legend span{display:flex;align-items:center;gap:.3rem}.trend-legend i{width:.5rem;height:.5rem;border-radius:50%;background:#347f72}.trend-legend span:last-child i{background:#90c8bd}.trend-chart{display:grid;grid-template-columns:repeat(30,minmax(0,1fr));gap:.2rem;height:10rem;padding-top:.5rem;border-bottom:1px solid var(--line)}.trend-day{display:grid;grid-template-rows:1fr 1rem;align-items:end;min-width:0}.trend-day>div{display:flex;height:100%;align-items:end;justify-content:center;gap:1px}.trend-day i{display:block;width:min(45%,.55rem);min-height:2px;border-radius:.2rem .2rem 0 0;background:#347f72}.trend-day i:last-child{background:#90c8bd}.trend-day small{overflow:visible;color:var(--muted);font-size:.55rem;white-space:nowrap;transform:rotate(-45deg);transform-origin:left top}.group-table-panel td:first-child{display:grid;gap:.15rem}.group-table-panel td small{color:var(--muted);font-size:.65rem}.question-score-list{display:grid;gap:.75rem}.question-score-list>div{display:grid;grid-template-columns:minmax(12rem,2fr) minmax(8rem,1fr) 2.5rem 2.5rem;align-items:center;gap:.65rem}.question-score-list>div>span{display:grid;gap:.15rem}.question-score-list small{color:var(--muted);font-size:.65rem}.analytics-empty{padding:2.5rem 1rem;color:var(--muted);text-align:center;font-size:.78rem}.page-actions,.segmented-control,.alert-detail-kicker,.alert-actions,.subheading{display:flex;align-items:center;gap:.65rem}.segmented-control{padding:.25rem;border:1px solid var(--line);border-radius:.75rem;background:#edf2f1}.segmented-control button{padding:.55rem .8rem;border:0;border-radius:.55rem;color:var(--muted);background:transparent;font-size:.76rem;font-weight:700}.segmented-control button.active{color:var(--brand);background:#fff;box-shadow:0 2px 8px #142b3914}.alert-metrics{display:grid;grid-template-columns:repeat(6,1fr);gap:.75rem}.alert-metric{min-height:7.3rem;padding:1rem;border:1px solid var(--line);border-top:3px solid #cbd5db;border-radius:.85rem;background:#fff}.alert-metric.tone-brand{border-top-color:var(--brand)}.alert-metric.tone-danger{border-top-color:#d92d20}.alert-metric.tone-success{border-top-color:#12b76a}.alert-metric span{display:block;min-height:2.2rem;color:var(--muted);font-size:.7rem;font-weight:650}.alert-metric strong{display:block;margin-top:.55rem;font-size:1.65rem;letter-spacing:-.04em}.alert-filters{display:flex;align-items:end;gap:.8rem;padding-block:.9rem}.alert-filters label,.rule-form label{display:grid;gap:.35rem;color:#475467;font-size:.7rem;font-weight:700}.alert-filters select,.rule-form input,.rule-form select{min-height:2.65rem;padding:.55rem .72rem;border:1px solid #cfd8dd;border-radius:.6rem;color:var(--ink);background:#fff;outline:none}.alert-filters>span{margin-left:auto;padding-bottom:.7rem;color:var(--muted);font-size:.72rem}.alert-workspace{display:grid;min-height:42rem;grid-template-columns:minmax(19rem,.72fr) minmax(0,1.28fr);margin-top:1rem;overflow:hidden;border:1px solid var(--line);border-radius:1rem;background:#fff}.alert-list{border-right:1px solid var(--line);background:#f9fbfa}.alert-list>button{display:grid;width:100%;grid-template-columns:.65rem minmax(0,1fr);gap:.7rem;padding:1rem;border:0;border-bottom:1px solid var(--line);color:var(--ink);background:transparent;text-align:left}.alert-list>button:hover,.alert-list>button.active{background:#fff}.alert-list>button.active{box-shadow:inset 3px 0 var(--brand)}.severity-dot{display:block;width:.58rem;height:.58rem;margin-top:.32rem;border-radius:50%;background:#98a2b3}.severity-dot.severity-critical,.severity-badge.severity-critical{background:#d92d20}.severity-dot.severity-high,.severity-badge.severity-high{background:#f79009}.severity-dot.severity-medium,.severity-badge.severity-medium{background:#eaaa08}.severity-dot.severity-low,.severity-badge.severity-low{background:#667085}.alert-list-copy,.alert-list-topline,.alert-list-footer{display:flex}.alert-list-copy{min-width:0;flex-direction:column;gap:.45rem}.alert-list-topline,.alert-list-footer{align-items:center;justify-content:space-between;gap:.7rem}.alert-list-topline strong{overflow:hidden;font-size:.8rem;text-overflow:ellipsis;white-space:nowrap}.alert-list-copy>span:nth-child(2),.alert-list small{color:var(--muted);font-size:.67rem}.alert-status,.severity-badge,.rule-state{display:inline-flex;width:max-content;padding:.28rem .48rem;border-radius:99px;font-size:.61rem;font-weight:750}.alert-status.status-new{color:#b42318;background:#fee4e2}.alert-status.status-in_progress{color:#b54708;background:#fef0c7}.alert-status.status-resolved{color:#027a48;background:#d1fadf}.alert-status.status-closed{color:#475467;background:#eaecf0}.severity-badge{color:#fff}.alert-detail{min-width:0;padding:1.6rem}.alert-detail-header{display:flex;align-items:flex-start;justify-content:space-between;gap:1rem;padding-bottom:1.25rem;border-bottom:1px solid var(--line)}.alert-detail-header h2{margin:.75rem 0 .4rem;font-size:1.55rem;letter-spacing:-.035em}.alert-detail-header p,.alert-detail-header>small,.muted-copy{color:var(--muted);font-size:.75rem;line-height:1.55}.alert-detail-header>small{white-space:nowrap}.alert-context-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:.8rem;padding:1.25rem 0}.alert-context-grid div{min-width:0}.alert-context-grid span,.alert-actions span,.alert-answer-card>span{display:block;margin-bottom:.25rem;color:var(--muted);font-size:.64rem}.alert-context-grid strong,.alert-actions strong{display:block;overflow:hidden;font-size:.76rem;text-overflow:ellipsis;white-space:nowrap}.alert-answer-card{padding:1rem;border:1px solid #bddbd3;border-radius:.75rem;background:#f2f9f6}.alert-answer-card strong,.alert-answer-card small{display:block}.alert-answer-card strong{margin:.35rem 0;line-height:1.5}.alert-answer-card small{color:var(--muted);font-size:.63rem}.alert-actions{flex-wrap:wrap;padding:1.2rem 0;border-bottom:1px solid var(--line)}.alert-actions>div{min-width:12rem;margin-right:auto}.button.compact{min-height:2.45rem;padding:.55rem .8rem;font-size:.7rem}.button.success{color:#fff;background:#067647}.alert-timeline{padding-top:1.25rem}.subheading{justify-content:space-between}.subheading h3{margin:0}.subheading>span{padding:.25rem .5rem;border-radius:99px;color:var(--muted);background:#f2f4f7;font-size:.65rem;font-weight:700}.timeline-note{display:grid;grid-template-columns:2.2rem 1fr;gap:.7rem;margin-top:1rem}.timeline-note>span{display:grid;width:2.2rem;height:2.2rem;place-items:center;border-radius:50%;color:var(--brand);background:var(--brand-light);font-size:.62rem;font-weight:800}.timeline-note strong,.timeline-note small{display:inline-block;font-size:.7rem}.timeline-note small{margin-left:.5rem;color:var(--muted)}.timeline-note p{margin:.3rem 0 0;color:#475467;font-size:.75rem;line-height:1.5}.note-composer{display:grid;justify-items:end;gap:.6rem;margin-top:1.1rem}.note-composer textarea{width:100%;padding:.8rem;resize:vertical;border:1px solid #cfd8dd;border-radius:.65rem;outline:none}.alert-empty{display:grid;min-height:18rem;place-items:center;align-content:center;gap:.45rem;padding:2rem;color:var(--muted);text-align:center}.alert-empty>span{display:grid;width:2.8rem;height:2.8rem;place-items:center;border-radius:50%;color:var(--brand);background:var(--brand-light);font-weight:800}.alert-empty strong{color:var(--ink);font-size:.8rem}.alert-empty p{margin:0;font-size:.72rem}.detail-empty{min-height:35rem}.rule-workspace{display:grid;grid-template-columns:minmax(19rem,.75fr) minmax(0,1.25fr);gap:1rem}.rule-workspace .admin-panel{margin-top:0}.rule-list{display:grid;gap:.45rem}.rule-list>button{display:grid;grid-template-columns:.65rem 1fr auto;align-items:start;gap:.65rem;padding:.8rem;border:1px solid var(--line);border-radius:.7rem;color:var(--ink);background:#f9fbfa;text-align:left}.rule-list>button.active{border-color:#78a99e;background:var(--brand-light)}.rule-list strong,.rule-list small{display:block}.rule-list strong{font-size:.75rem}.rule-list small{margin-top:.25rem;color:var(--muted);font-size:.62rem}.rule-state{color:#667085;background:#eaecf0}.rule-state.active{color:#027a48;background:#d1fadf}.rule-form{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:.85rem}.rule-form .wide-field{grid-column:1 / -1}.dealership-metrics{display:grid;grid-template-columns:repeat(5,1fr);gap:.75rem;margin-bottom:1rem}.dealership-metrics article{min-height:6.6rem;padding:1rem;border:1px solid var(--line);border-radius:.85rem;background:#fff}.dealership-metrics article.tone-danger{border-color:#f5c0bb;background:#fff8f7}.dealership-metrics span,.dealership-metrics strong{display:block}.dealership-metrics span{min-height:1.8rem;color:var(--muted);font-size:.7rem}.dealership-metrics strong{margin-top:.45rem;font-size:1.7rem}.dealership-workspace{display:grid;grid-template-columns:18rem minmax(0,1fr);align-items:start;gap:1rem}.dealership-workspace .admin-panel{margin-top:0}.dealership-list{position:sticky;top:1rem;display:grid;gap:.4rem}.dealership-list>button{display:grid;width:100%;grid-template-columns:2.25rem minmax(0,1fr) auto;align-items:center;gap:.65rem;padding:.7rem;border:1px solid transparent;border-radius:.7rem;color:var(--ink);background:#f8faf9;text-align:left}.dealership-list>button:hover,.dealership-list>button.active{border-color:#8bb9ae;background:var(--brand-light)}.dealership-avatar{display:grid;width:2.25rem;height:2.25rem;place-items:center;border-radius:.65rem;color:var(--brand);background:#fff;font-size:.65rem;font-weight:800}.dealership-list strong,.dealership-list small{display:block}.dealership-list strong{font-size:.72rem}.dealership-list small{margin-top:.2rem;color:var(--muted);font-size:.58rem}.network-state{padding:.24rem .4rem;border-radius:99px;color:#667085;background:#eaecf0;font-size:.55rem;font-weight:750}.network-state.active{color:#027a48;background:#d1fadf}.dealership-summary-strip{display:grid;grid-template-columns:repeat(4,1fr);gap:.6rem;margin-bottom:1.4rem;padding:.8rem;border-radius:.75rem;background:#f4f7f6}.dealership-summary-strip span{min-width:0;overflow:hidden;color:var(--muted);font-size:.62rem;text-overflow:ellipsis;white-space:nowrap}.dealership-summary-strip strong{color:var(--ink)}.dealer-form-section{padding:1.35rem 0;border-top:1px solid var(--line)}.section-title{display:grid;grid-template-columns:2.1rem 1fr;gap:.65rem;margin-bottom:1rem}.section-title>span{display:grid;width:2.1rem;height:2.1rem;place-items:center;border-radius:.6rem;color:var(--brand);background:var(--brand-light);font-size:.65rem;font-weight:800}.section-title h3,.section-title p{margin:0}.section-title h3{font-size:.95rem}.section-title p{margin-top:.22rem;color:var(--muted);font-size:.68rem}.dealership-fields{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:.8rem}.dealership-fields label,.inheritance-card label,.override-grid label{display:grid;gap:.35rem;color:#475467;font-size:.7rem;font-weight:700}.dealership-fields input,.dealership-fields select,.inheritance-card select,.override-grid select{min-height:2.7rem;min-width:0;padding:.58rem .7rem;border:1px solid #cfd8dd;border-radius:.6rem;color:var(--ink);background:#fff;outline:none}.dealership-fields input:disabled{color:#667085;background:#f2f4f7}.inheritance-card{display:grid;grid-template-columns:minmax(15rem,.7fr) 1.3fr;align-items:end;gap:1rem;padding:1rem;border:1px solid #b9d8d0;border-radius:.75rem;background:#f2f9f6}.inheritance-card p{margin:0 0 .65rem;color:#4b6b65;font-size:.7rem;line-height:1.5}.override-grid{display:grid;gap:.65rem;margin-top:.8rem}.override-grid>div{display:grid;grid-template-columns:minmax(13rem,1.2fr) minmax(12rem,1fr) minmax(10rem,.8fr);align-items:center;gap:.8rem;padding:.8rem;border:1px solid var(--line);border-radius:.7rem}.override-grid strong,.override-grid small{display:block}.override-grid>div>div>strong{font-size:.74rem}.override-grid small{margin-top:.22rem;color:var(--muted);font-size:.6rem}.override-grid>div>span{color:var(--muted);font-size:.63rem}.override-grid>div>span strong{display:inline;color:var(--ink)}.dealer-editor-actions{display:flex;align-items:center;justify-content:space-between;gap:1rem;padding-top:1rem}.dealer-editor-actions>span{color:var(--muted);font-size:.65rem}.user-dealership-picker{margin:0;padding:0;border:0}.user-dealership-picker legend{margin-bottom:.5rem;color:#475467;font-size:.76rem;font-weight:700}.user-dealership-picker>div{display:grid;grid-template-columns:repeat(2,1fr);gap:.5rem}.user-dealership-picker>div>label{display:flex;min-height:3.2rem;align-items:center;gap:.6rem;padding:.6rem;border:1px solid var(--line);border-radius:.65rem;background:#f9fbfa}.user-dealership-picker input{min-height:auto}.user-dealership-picker strong,.user-dealership-picker small{display:block}.user-dealership-picker small{margin-top:.1rem;color:var(--muted);font-size:.6rem}.message-metrics{display:grid;grid-template-columns:repeat(7,1fr);gap:.65rem}.message-metrics article{min-height:6.8rem;padding:.9rem;border:1px solid var(--line);border-top:3px solid #cbd5db;border-radius:.8rem;background:#fff}.message-metrics article.tone-brand{border-top-color:var(--brand)}.message-metrics article.tone-success{border-top-color:#12b76a}.message-metrics article.tone-danger{border-top-color:#d92d20}.message-metrics span,.message-metrics strong{display:block}.message-metrics span{min-height:2rem;color:var(--muted);font-size:.66rem}.message-metrics strong{margin-top:.5rem;font-size:1.45rem;letter-spacing:-.04em}.message-filters{display:grid;grid-template-columns:minmax(16rem,1fr) 10rem 11rem auto;align-items:end;gap:.8rem;padding-block:.9rem}.message-filters label{display:grid;gap:.35rem;color:#475467;font-size:.7rem;font-weight:700}.message-filters input,.message-filters select{min-height:2.65rem;padding:.55rem .72rem;border:1px solid #cfd8dd;border-radius:.6rem;color:var(--ink);background:#fff;outline:none}.message-filters>span{padding-bottom:.72rem;color:var(--muted);font-size:.68rem;text-align:right}.message-workspace{display:grid;min-height:42rem;grid-template-columns:minmax(20rem,.78fr) minmax(0,1.22fr);margin-top:1rem;overflow:hidden;border:1px solid var(--line);border-radius:1rem;background:#fff}.message-list{border-right:1px solid var(--line);background:#f9fbfa}.message-list>button{display:grid;width:100%;grid-template-columns:2.4rem minmax(0,1fr);gap:.75rem;padding:.95rem 1rem;border:0;border-bottom:1px solid var(--line);color:var(--ink);background:transparent;text-align:left}.message-list>button:hover,.message-list>button.active{background:#fff}.message-list>button.active{box-shadow:inset 3px 0 var(--brand)}.channel-icon{display:grid;width:2.4rem;height:2.4rem;place-items:center;border-radius:.7rem;font-size:.72rem;font-weight:850}.channel-icon.large{width:3rem;height:3rem;font-size:.9rem}.channel-icon.channel-email{color:#175cd3;background:#eaf2ff}.channel-icon.channel-whatsapp{color:#067647;background:#d1fadf}.message-list-copy,.message-list-copy>span{display:flex}.message-list-copy{min-width:0;flex-direction:column;gap:.42rem}.message-list-copy>span{min-width:0;align-items:center;justify-content:space-between;gap:.7rem}.message-list-copy strong{overflow:hidden;font-size:.78rem;text-overflow:ellipsis;white-space:nowrap}.message-list-copy>span:nth-child(2),.message-list-copy small{overflow:hidden;color:var(--muted);font-size:.63rem;text-overflow:ellipsis;white-space:nowrap}.message-status{display:inline-flex;flex:0 0 auto;padding:.27rem .46rem;border-radius:99px;font-size:.59rem;font-weight:760}.message-status.group-pending{color:#b54708;background:#fef0c7}.message-status.group-accepted{color:#027a48;background:#d1fadf}.message-status.group-failed{color:#b42318;background:#fee4e2}.message-detail{min-width:0;padding:1.6rem}.message-detail-header,.message-title-row{display:flex;align-items:flex-start;gap:.8rem}.message-detail-header{justify-content:space-between;padding-bottom:1.2rem;border-bottom:1px solid var(--line)}.message-title-row h2,.message-title-row p{margin:0}.message-title-row h2{font-size:1.5rem;letter-spacing:-.035em}.message-title-row p:last-child{margin-top:.25rem;color:var(--muted);font-size:.72rem}.message-error-card{display:grid;justify-items:start;gap:.5rem;margin-top:1rem;padding:1rem;border:1px solid #f5c0bb;border-radius:.75rem;color:#912018;background:#fff5f4}.message-error-card p{margin:0;font-size:.73rem;line-height:1.5}.message-context-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:.8rem;padding:1.25rem 0}.message-context-grid span,.message-context-grid strong{display:block}.message-context-grid span{margin-bottom:.25rem;color:var(--muted);font-size:.62rem}.message-context-grid strong{font-size:.75rem}.message-identifiers{display:grid;gap:.5rem;padding:.85rem;border-radius:.7rem;background:#f4f7f6}.message-identifiers>div{display:grid;grid-template-columns:8rem minmax(0,1fr);gap:.7rem}.message-identifiers span{color:var(--muted);font-size:.62rem}.message-identifiers code{overflow:hidden;color:#344054;font-size:.62rem;text-overflow:ellipsis;white-space:nowrap}.delivery-timeline{margin-top:1.3rem}.delivery-timeline h3{margin:0}.delivery-events{display:grid;margin-top:.7rem}.delivery-events>div{position:relative;display:grid;grid-template-columns:.9rem 1fr;gap:.7rem;min-height:3.4rem}.event-marker{z-index:1;width:.72rem;height:.72rem;margin-top:.18rem;border:2px solid #fff;border-radius:50%;background:#f79009;box-shadow:0 0 0 1px #f79009}.event-marker.group-accepted{background:#12b76a;box-shadow:0 0 0 1px #12b76a}.event-marker.group-failed{background:#d92d20;box-shadow:0 0 0 1px #d92d20}.delivery-events i{position:absolute;top:.9rem;bottom:-.15rem;left:.34rem;width:1px;background:var(--line)}.delivery-events strong,.delivery-events small{display:inline-block;font-size:.7rem}.delivery-events small{margin-left:.5rem;color:var(--muted)}.delivery-events p{margin:.25rem 0 0;color:var(--muted);font-size:.66rem}.message-empty{display:grid;min-height:18rem;place-items:center;align-content:center;gap:.4rem;padding:2rem;color:var(--muted);text-align:center}.message-empty>span{display:grid;width:2.8rem;height:2.8rem;place-items:center;border-radius:50%;color:#175cd3;background:#eaf2ff;font-weight:800}.message-empty strong{color:var(--ink);font-size:.8rem}.message-empty p{margin:0;font-size:.7rem}@media(max-width:950px){.metric-grid{grid-template-columns:repeat(2,1fr)}.insight-grid{grid-template-columns:repeat(3,1fr)}.simulator-panel,.simulator-controls,.user-create-panel{align-items:stretch;flex-direction:column}.simulator-controls{display:grid;grid-template-columns:1fr 1fr}.simulator-controls .button{grid-column:1 / -1}.login-card,.user-create-panel,.assignment-panel,.policy-workspace,.survey-builder-workspace,.alert-workspace,.rule-workspace,.dealership-workspace{grid-template-columns:1fr}.dealership-metrics{grid-template-columns:repeat(3,1fr)}.message-metrics{grid-template-columns:repeat(4,1fr)}.message-workspace{grid-template-columns:1fr}.message-list{max-height:28rem;overflow-y:auto;border-right:0;border-bottom:1px solid var(--line)}.dealership-list{position:static}.alert-metrics{grid-template-columns:repeat(3,1fr)}.alert-list{max-height:28rem;overflow-y:auto;border-right:0;border-bottom:1px solid var(--line)}.reporting-primary-grid,.reporting-table-grid{grid-template-columns:1fr}.policy-list,.survey-list{position:static}.policy-fields{grid-template-columns:repeat(2,1fr)}.login-intro{min-height:22rem}}@media(max-width:700px){.home-shell,.survey-shell{padding:1rem}.survey-card{padding:1.3rem}.rating-scale{grid-template-columns:repeat(5,1fr)}.matrix-row{grid-template-columns:1fr}.matrix-row .rating-scale{grid-template-columns:repeat(5,1fr)}.matrix-scale-labels{justify-content:space-between}.admin-header{min-height:auto;padding:0 1rem;flex-wrap:wrap}.admin-header .brand,.user-menu{margin-block:.75rem}.admin-nav{order:3;width:100%;min-height:3rem;overflow-x:auto;scrollbar-width:thin}.admin-nav button{flex:0 0 auto;padding-inline:.65rem;font-size:.68rem}.admin-nav button:after{right:.2rem;left:.2rem}.user-menu span{display:none}.admin-content{width:min(100% - 1.5rem,78rem);padding-top:1.7rem}.page-heading,.page-actions,.alert-filters,.alert-detail-header{align-items:stretch;flex-direction:column}.alert-filters>span{margin-left:0}.alert-metrics{grid-template-columns:repeat(2,1fr)}.alert-context-grid,.rule-form,.dealership-fields,.dealership-summary-strip,.inheritance-card,.override-grid>div,.user-dealership-picker>div{grid-template-columns:1fr}.message-metrics{grid-template-columns:repeat(2,1fr)}.message-filters,.message-context-grid{grid-template-columns:1fr}.message-filters>span{text-align:left}.dealership-metrics{grid-template-columns:repeat(2,1fr)}.dealer-editor-actions{align-items:stretch;flex-direction:column}.rule-form .wide-field{grid-column:auto}.metric-grid,.created-links,.simulator-controls,.user-form,.assignment-grid,.policy-fields,.step-grid,.builder-grid,.translation-fields>div{grid-template-columns:1fr}.insight-grid{grid-template-columns:repeat(2,1fr)}.reporting-controls{display:grid;grid-template-columns:1fr 1fr}.reporting-controls label{grid-column:1 / -1}.question-score-list>div{grid-template-columns:1fr 3rem}.question-score-list>div>div{grid-column:1 / -1;grid-row:2}.weekday-field,.policy-fields .wide-field,.step-grid .wide-field{grid-column:auto}.weekday-picker{flex-wrap:wrap}.steps-heading,.builder-section-heading,.builder-actions{align-items:stretch;flex-direction:column}.builder-actions>div{display:grid}.builder-question>header{grid-template-columns:2rem 1fr}.question-order-actions{grid-column:1 / -1}.login-shell{padding:0}.login-card{min-height:100vh;border:0;border-radius:0}.login-intro{min-height:20rem;padding:2rem 1.5rem}.login-intro h1{font-size:2.5rem}.login-form{padding:2rem 1.5rem 3rem}}.home-shell{display:block;padding:0;background:#f6f8fc}.login-shell{position:relative;display:grid;min-height:100vh;padding:4rem 1.5rem;place-items:center;background:#f6f8fc}.login-card{display:block;grid-template-columns:none;width:min(37rem,100%);min-height:auto;overflow:hidden;border:1px solid #d9e2ef;border-radius:1.4rem;background:#fff;box-shadow:0 3px 8px #18305614}.login-form{display:grid;gap:1.35rem;padding:2.5rem 2.5rem 2.2rem}.login-form label{gap:.55rem;color:#32415a;font-size:.9rem}.login-form input{min-height:3.65rem;padding:0 1rem;border-color:#d7e0ec;border-radius:.85rem}.admin-shell{display:grid;grid-template-columns:17.5rem minmax(0,1fr);min-height:100vh;background:#f5f7fb}.admin-shell .admin-content{width:auto;max-width:100%;margin:0;padding:2rem}.admin-shell .admin-nav{display:grid;align-self:auto;gap:.3rem}.admin-shell .admin-nav button{display:flex;align-items:center;gap:.8rem;min-height:2.85rem;padding:.65rem .85rem;color:#c5d0e2;border-radius:.65rem}.admin-shell .admin-nav button.active{color:#fff;background:#202d44}.admin-shell .admin-nav button:after{display:none}.text-button{color:var(--brand)}.simulator-panel{background:linear-gradient(125deg,#fff 45%,#edf4ff)}@media(max-width:980px){.admin-shell{grid-template-columns:5rem minmax(0,1fr)}.admin-shell .admin-nav button,.admin-shell .admin-nav button:not(.active){justify-content:center;font-size:0}.admin-shell .admin-nav button>span{font-size:1.15rem}}@media(max-width:700px){.login-shell{padding:4.5rem 0 0}.login-card{min-height:calc(100vh - 4.5rem);border-right:0;border-bottom:0;border-left:0;border-radius:1.2rem 1.2rem 0 0}.login-form{padding:2rem 1.4rem}.admin-shell{display:block}.admin-shell .admin-content{padding:1.2rem 1rem 6rem}.admin-shell .admin-nav{display:flex;overflow-x:auto}.admin-shell .admin-nav button,.admin-shell .admin-nav button:not(.active){flex:0 0 4.25rem;display:grid;justify-content:center;gap:.15rem;min-height:3.8rem;padding:.25rem;font-size:.58rem;text-align:center}.admin-shell .admin-nav button>span{margin:auto;font-size:1rem}}